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Account

1

How do I sign up for an account?

Step 1: Kindly tap on the "Sign Up" button located at the top right corner of the page

Step 2: Fill in the required information then click on "Sign Up"

2

I am unable to login to my account / forgot password

Please contact us directly and provide our customer service representative with your username and mobile number for assistance.

For security purposes, we might require additional information for identity verification.

3

How many accounts can I register?

Creating a duplicate account is in violation of GOBET's Terms, so you should not create more than 1 account.

If GOBET determines that you are operating multiple accounts, you will receive a message that your secondary account(s) has been disabled. You will then be prompted to log back into your primary account. If you have difficulty accessing your primary account, our Customer Support Team can assist you.

4

Is my personal information secure?

Yes. Protecting your privacy is very important to us. We use the best available technology to ensure the security of your personal information. You can feel confident that any information you share with us will remain confidential.

5

How can I view my account statement?

Step 1: Login into your game account and click on the user icon located at the top right corner (for desktop/pc) or at the bottom right corner (for mobile/app).

Step 2: For desktop/pc, select "Statement" located on the left navigation menu. For mobile/app, select "Fund Detail" located at the upper right area of the screen.

6

Do I have to maintain a minimum balance in my account?

No, we do not require customers to maintain a minimum balance in their game account.

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