Frequently Asked Questions

Deposits are usually processed automatically within 1-5 minutes.

Note: If you do not receive your game credits after the above mentioned time, please contact us directly and provide us with the following information:

1. Username
2. Payment method
3. Payment amount
4. Date & time of payment
5. Screenshot of transaction

Our customer service representative will then assist to check on your transaction.

Withdrawals are usually processed automatically within 3-5 minutes.

Note: If you do not receive your withdrawal payment after the above mentioned time, please contact us directly and provide us with the following information:

1. Username
2. Withdrawal method
3. Withdrawal amount
4. Date & time of withdrawal request

Our customer service representative will then assist to check on your transaction.

The minimum bet for GO Sports starts from $1 USD / 25,000 VND.

Maximum betting limits are determined individually based on events and it usually ranges from $120 to $15,000 USD / 3.5 mil to 300 mil VND

Here are our current withdrawal limits (in a single transaction):

VND

• Minimum amount: 50,000 VND
• Maximum amount: 300,000,000 VND

USDT

• Minimum amount: 100 USDT
• Maximum amount: 100,000 USDT

If you would like to make a withdrawal which exceeds the above mentioned limits, please contact us directly and provide our customer service representative with your username and mobile number for assistance.

Please contact us directly and provide our customer service representative with your username and mobile number for assistance.

For security purposes, we might require additional information for identity verification.